Accomodation Agency

INTERPRETER: ...

WENDY ROJAS: ...

INTERPRETER: ...

SUPERIOR ACCOMODATION AGENCY (1): I´m very sorry to hear that. Can you give me your name, please?

INTERPRETER: 

WENDY ROJAS: ....

INTERPRETER: ....

SUPERIOR ACCOMODATION AGENCY (2): Mrs. Rojas, you are booked in to the apartment in 14 Palace Court, aren´t you?

INTERPRETER: ...

WENDY ROJAS: ...

INTERPRETER: ...

SUPERIOR ACCOMODATION AGENCY (3): I know you called the office when you arrived at the airport, because my colleague has left a couple of messages. She´s not here right now, I´m afraid. Can you tell me what´s been going on and whether you are ok now?

INTERPRETER:

WENDY ROJAS:

INTERPRETER:

SUPERIOR ACCOMODATION AGENCY (4): Right. You´d better start from the beginning.

INTERPRETER: ...

WENDY ROJAS: ...

INTERPRETER: ...

SUPERIOR ACCOMODATION AGENCY (5): That´s right. What happened?

INTERPRETER: ...

WENDY ROJAS: ...

INTERPRETER: ...

SUPERIOR ACCOMODATION AGENCY (6): And then what happened?

INTERPRETER: ...

WENDY ROJAS: ...

INTERPRETER: ...

SUPERIOR ACCOMODATION AGENCY (7): No, I´m sure.

INTERPRETER:

WENDY ROJAS: 

INTERPRETER: 

SUPERIOR ACCOMODATION AGENCY (8): I hope he had a good excuse for being so late!

INTERPRETER: ...

WENDY ROJAS: ...

INTERPRETER: ....

SUPERIOR ACCOMODATION AGENCY (9): Oh, dear!

INTERPRETER: ...

WENDY ROJAS: ...

INTERPRETER: ...

SUPERIOR ACCOMODATION AGENCY (10): I see. I´m sorry about all this. You may not believe it, but the owner of the apartment is normally very reliable and we´ve never had any sort of problem like this before.

INTERPRETER: ....

WENDY ROJAS: ....

INTERPRETER: ....

SUPERIOR ACCOMODATION AGENCY (11): Yes, I´m vet sorry and I can´t explain it. I think the best thing to do is for you to take a taxi now at our expense and come to the office so we can meet and discuss. An interpreter will be here too to assist us. We´ll certainly find somewhere nice to stay for tonight, again at our expense. I can only apologize now.

INTERPRETER: 

WENDY ROJAS;...

INTERPRETER: 

SUPERIOR ACCOMODATION AGENCY (12): I´ll see you in about 20 minutes.

INTERPRETER: ....

                                   INTERPRETER TO CUSTOMER