Accomodation Agency
CONVERSATION BEWTEEN INTERPRETER AND CUSTOMER
CONVERSATION BETWEEN INTERPRETER AND ACCOMODATION AGENCY
SUPERIOR ACCOMODATION AGENCY: Superior Accommodation. Elizabeth Morgan speaking. Can I help you?
INTERPRETER: ...
SUPERIOR ACCOMODATION AGENCY: Sure, No problem.
CONVERSATION BETWEEN INTERPRETER-CUSTOMER-SUPERIOR ACCOMODATION AGENCY
INTERPRETER: ...
WENDY ROJAS: ...
INTERPRETER: ...
SUPERIOR ACCOMODATION AGENCY (1): I´m very sorry to hear that. Can you give me your name, please?
INTERPRETER:
WENDY ROJAS: ....
INTERPRETER: ....
SUPERIOR ACCOMODATION AGENCY (2): Mrs. Rojas, you are booked in to the apartment in 14 Palace Court, aren´t you?
INTERPRETER: ...
WENDY ROJAS: ...
INTERPRETER: ...
SUPERIOR ACCOMODATION AGENCY (3): I know you called the office when you arrived at the airport, because my colleague has left a couple of messages. She´s not here right now, I´m afraid. Can you tell me what´s been going on and whether you are ok now?
INTERPRETER:
WENDY ROJAS:
INTERPRETER:
SUPERIOR ACCOMODATION AGENCY (4): Right. You´d better start from the beginning.
INTERPRETER: ...
WENDY ROJAS: ...
INTERPRETER: ...
SUPERIOR ACCOMODATION AGENCY (5): That´s right. What happened?
INTERPRETER: ...
WENDY ROJAS: ...
INTERPRETER: ...
SUPERIOR ACCOMODATION AGENCY (6): And then what happened?
INTERPRETER: ...
WENDY ROJAS: ...
INTERPRETER: ...
SUPERIOR ACCOMODATION AGENCY (7): No,
I´m sure.
INTERPRETER:
WENDY ROJAS:
INTERPRETER:
SUPERIOR ACCOMODATION AGENCY (8): I hope he had a good excuse for being so late!
INTERPRETER: ...
WENDY ROJAS: ...
INTERPRETER: ....
SUPERIOR ACCOMODATION AGENCY (9): Oh, dear!
INTERPRETER: ...
WENDY ROJAS: ...
INTERPRETER: ...
SUPERIOR ACCOMODATION AGENCY (10): I see. I´m sorry about all this. You may not believe it, but the owner of the apartment is normally very reliable and we´ve never had any sort of problem like this before.
INTERPRETER: ....
WENDY ROJAS: ....
INTERPRETER: ....
SUPERIOR ACCOMODATION AGENCY (11): Yes, I´m vet sorry and I can´t explain it. I think the best thing to do is for you to take a taxi now at our expense and come to the office so we can meet and discuss. An interpreter will be here too to assist us. We´ll certainly find somewhere nice to stay for tonight, again at our expense. I can only apologize now.
INTERPRETER:
WENDY ROJAS;...
INTERPRETER:
SUPERIOR ACCOMODATION AGENCY (12): I´ll see you in about 20 minutes.
INTERPRETER: ....
INTERPRETER TO CUSTOMER